Last Updated: [August 10, 2026]
we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your personal information when you visit our website, submit an enquiry, or communicate with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact us, request a quotation, submit an enquiry, or communicate with us regarding our Shagun Lifafa products and services.
This information may include:
- Name
- Mobile/WhatsApp number
- Email address
- Business or company name
- Billing or delivery address, where required
- Product requirements and order details
- Quantity and customization requirements
- Any other information you choose to provide through our enquiry forms or communications
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide product information and quotations
- Process and manage orders
- Discuss customization and bulk-order requirements
- Communicate regarding your enquiry or order
- Provide customer support
- Improve our website, products, and services
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted and appropriate
We will use personal information only for legitimate and relevant purposes connected with our business and services.
3. Information You Provide Through Contact Forms
If you submit information through a Contact Us, quotation, bulk-order, or enquiry form on our website, we may use the information you provide to contact you regarding your enquiry.
For example, if you request a quotation for 500 customized Shagun Lifafas, we may use your name, phone number, email address, and requirements to prepare and communicate the quotation.
Please do not submit sensitive personal information through our website unless it is specifically required for the service you are requesting.
4. WhatsApp and Other Communication Channels
If you choose to contact us through WhatsApp, phone, email, or social media, information shared through those platforms may also be processed for the purpose of responding to your enquiry or providing our services.
Those platforms are operated by third parties and may have their own privacy policies and terms. We recommend reviewing the privacy practices of any third-party platform you use to communicate with us.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better browsing experience.
Cookies may help us:
- Remember website preferences
- Understand how visitors use our website
- Improve website performance
- Monitor website traffic and usage
- Maintain website security
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Google Analytics and Other Third-Party Services
We may use third-party tools such as website analytics, hosting, security, forms, advertising, or communication services.
These services may collect or process certain technical or usage information according to their own policies.
If you are using Google Analytics, Meta Pixel, Google Ads, reCAPTCHA, Elementor Forms, Hostinger, WhatsApp, or similar services, list the services actually installed on your website here.
We do not recommend adding a third-party service to this section unless it is actually being used on your website.
7. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our website or provide our services. These may include:
- Website hosting providers
- Website maintenance or technology providers
- Form and communication service providers
- Delivery or logistics partners, where applicable
- Payment service providers, where applicable
- Professional advisers or authorities where disclosure is required by law
We aim to share only the information reasonably necessary for the relevant purpose.
8. Payment Information
If payments are accepted through our website, payment transactions may be processed through third-party payment providers.
We generally do not need to store your complete debit card, credit card, banking, or payment credentials on our own website.
Payment information may be processed directly by the relevant payment service provider according to its privacy policy and terms.
If you do not currently accept online payments, you can remove this section.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining business records, resolving disputes, preventing fraud, and meeting applicable legal requirements.
When personal information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal or business record-keeping requirements.
The DPDP Act contains obligations concerning retention and erasure when the purpose for processing is no longer being served, subject to applicable legal requirements.
11. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related concern or grievance
- Request information about how your personal data is being processed
Where consent is the basis for processing, India’s DPDP Act provides for withdrawal of consent and requires an effective grievance mechanism.
To make a privacy-related request, contact us using the details provided below.
12. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where applicable law requires parental or guardian consent.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. Third-Party Links
Our website may contain links to third-party websites, including social media platforms or other websites.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this page periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Website Name: DigiGives
Website: digigives.in
Email: Support@digigives.in
We will make reasonable efforts to respond to privacy-related requests within the time required under applicable law.